Shipping & Policies
Fairies Welcome ~ Sumanasa Pixie
i will ship USPS (United States Postal Service). Let me know if you would like something different or if you would like your package insured.
PLEASE NOTE: I am NOT responsible for lost, stolen or undelivered packages. If you want to purchase insurance you may do so by contacting me prior to ordering. ALL LOST, STOLEN OR RETURNED packages paid without insurance are the responsibility of the buyer.
INTERNATIONAL SHIPMENTS: International orders are averaging 21 business days for delivery, this depends on your country as well. I cannot control customs delays and am not responsible for lost or stolen packages. If you want to add insurance to your order please contact me prior to purchasing.
CUSTOMS FEES: Any duty/tax, required upon arrival, is the responsibility of the customer. Please be aware it is unlawful for me to falsify dollar amounts or mark your purchase as a "gift" in order to avoid duty charges.
INTERNATIONAL EXCLUSIONS: As a US-based shop, Fairies Welcome is unable to legally do trade with customers in the countries of Cuba, Iran, Myanmar, Sudan, Syria or North Korea. Any orders from these countries will be refunded and cancelled.
METHODS ACCEPTED: Credit card & PayPal
SALES TAX: California state sales tax will be added to all orders shipped within California.
Refunds & Exchanges
No refunds or exchanges on custom or special personalized orders.
On other orders...
- Everything is accurately described
- Please email me if there is a problem with your order
- Any returned item must be returned unused and in brand new condition. Custom orders may not be returned. If in the event you are completely dissatisfied with your purchase, a refund will be given minus shipping. Any item returned in unsaleable condition (worn, used, damaged due to customer, etc.) will not be refunded/exchanged.
Thank you Fairy Much!